Wording to ask for UC claim to be backdated to date client approached Citizens Advice:

 I sought help from Citizens Advice to enable me to make this claim for UC, and I believe this agency has a contract with the DWP to help people make claims. Regulation 10 (1) (b) of the UC, PIP, JSA and ESA (Claims and Payments) Regulations 2013 SI 380 provides that my correct date of claim for UC should therefore be the date that I first sought assistance from the advice agency. This was on the ……………… Please make a decision on this matter ASAP and notify me on my journal. I understand such decisions are subject to revision and appeal in the normal manner.

Citizens Advice East Berkshire