Help to Claim Service

At Citizens Advice Bracknell & District we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.

Our trained advisers can help you to:

  • Set-up your Universal Credit account
  • Complete your claim to-dos
  • Verify your identity
  • Make sure you’re providing the right evidence to the Jobcentre
  • Understand what Universal Credit will mean for you

If you’re not sure what help you need just get in touch and we can work out how we can support you.

Visit us: 

  • Job Centre Plus on Tuesday AM and Thursday AM – Please note the Job Centre has moved to the Origin Offices on Western Road

Call: Freephone 0800 144 8 444

Webchat: Available here and then click on Talk to Advisor

You can find more information on Universal Credit on our advice pages.

If you are a local organisation working with people who need to help to claim Universal Credit get in touch with us via for more information on how you can signpost or refer people to our service.  

Citizens Advice Bracknell & District