There are many volunteer roles within Bracknell and District Citizens Advice and you’re sure to find one that fits your skills, experience and/or interests. At Bracknell and District Citizens Advice everyone works as part of a team committed to serving their community.
Administrators ensure that Citizens Advice systems run smoothly and efficiently. There are various administrative roles, so we will match your skills and time to our service needs.
They assess people’s needs, either face-to-face or over the phone, and identify the most appropriate course of action. That might be self-help information, referral to a specialist organisation or an appointment with an adviser.
Adviser’s have a very broad and varied role and are central to the services Bracknell and District Citizens Advice provides.
You don’t need any particular qualifications or experience to train as an Adviser. All sorts of people become advisers, but you will need to:
Our Advisers don’t need to know everything. We provide free formal and comprehensive accredited training. Our training is backed up by excellent support, supervision and guidance to help you achieve the skills you need to deliver a high quality service to our clients. If you are a law student, this can earn you up to six months towards your solicitor training contracts experience. Once you have qualified as a Generalist Adviser, you will have the opportunity to develop further skills and increase the depth and breadth of your knowledge.
Our advice service has become more reliant on Information Technology and we now have an up-to-the-minute electronic system containing most of the information you will need when advising clients.
This will benefit many people, even those who have never used Citizens Advice services.
As a Campaign volunteer you will be involved in a variety of areas depending upon your skills and the time you have available. You might;
For more information please visit Campaigns.
We are constantly looking for fundraising volunteers to work in the following ways with our treasurer and Trustees to meet our fundraising objectives;
We need PR & Marketing people to:
For more information and You Tube.
We constantly need new volunteers to expand our services. This role is vital to our continued success and can be combined with the PR & Marketing Co-ordinators role.
Some of the Trustee roles require specific skills but we welcome people of all ages, backgrounds and experience. As the Board of Trustees tends to meet in the evenings, this role could well fit with other full time employment or responsibilities. If you would like to play a central role in a well known and respected charity, this volunteer role might be just what you’re looking for.
To see who is currently on the trustee board visit Who’s Who