How we use cookies

When you browse our website, we collect ‘cookies’ to help us understand more about how our site is used by visitors, and to develop and improve our services to you.  A ‘cookie’ is a bit of information kept on your computer. It tells us things like what device you’re using and what pages you click on.

We use cookies to:

  • track aspects of your visits, including the length of your visit, your browser, geographic location and the use of the search facility on this website
  • remember the contrast and/or text resizing style preferences you’ve chosen for this website – if relevant


How to manage or delete cookies

If you don’t want to receive cookies, you can change the settings in your web browser. You can also delete cookies that have already been set.  To find instructions on how to restrict or block cookies, click on Help in your web browser and search for ‘cookies’.  You can find out more about cookies and how to delete them on the Information Commissioner’s Office (ICO) website.

Other websites linked from this website are not covered by this policy. Once you have accessed another website via one of our links you will be subject to the cookie and privacy policies of that site.


Cookies we use:


This cookie is used to record if a user has accepted the use of cookies on this website. Once you agree that cookies can be used, it stops the cookie message appearing every time you visit the website in the future.  It will not ask you again about the site cookie acceptance until you change your cookie settings or you flush out the browser history.  Expires: 1 year from set/update



These two cookies are used to customize your interface to the website.  They remember user selected text resizing and style preferences for this website.  Expires: 1 year from set/update

_ga   Expires: 2 years from set/update

_gid  Expires: 24 hours from set/update

_gat  Expires: 1 minute from set/update

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

Find out more about Google Analytics tracking

Read Google’s overview of privacy and safeguarding data

Citizens Advice Bracknell & District