Privacy policy – making a donation

When you make a donation or join our fundraising lottery club – our privacy policy

When you make a donation, or sign up to join our fundraising lottery club, we will collect the personal information (i.e. your contact details and payment details) which you provide to us at the time.  We use the legal basis of “legitimate interest” to do this, so that we can process your donation or lottery club membership.  We will also ask for your permission to add your preferred contact details to our newsletter recipients list, so that we can keep you informed.  If you agree, your contact details will be stored with trusted partners to facilitate the sending of emails.  These trusted partners may store information outside the EU.  If you no longer wish to receive the newsletters, you can unsubscribe at any time.

If you make regular donations or regular payments to our fundraising lottery club, via bank standing order, or direct debit, we will store a paper copy of your payment details securely at our office.

If you choose to join our lottery by completing an online application form via our website, your contact information will be processed by our trusted website hosting company to enable it to be securely emailed to us.

If you choose to make a donation, or pay for a lottery subscription, as an online payment via our website, your payment details will be shared with our trusted partner, Gocardless, who will arrange for a bank transfer to be processed securely by your bank.  You will receive an email confirmation from Gocardless.  By making an online payment via Gocardless you will be entering into a separate agreement with Gocardless.  Please read the Gocardless privacy policy on their website to check that you agree with the way they will process your personal data.

If you join our fundraising lottery club draw, please note that the names of the winners are published on our website each month – first names only.


Citizens Advice East Berkshire