Campaigning - Read our blogs
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Big Energy Savings Week 2020
22 Jan 2020
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Big Energy Savings Week 2019
08 Jan 2019
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Distance selling - fraudulent use of your payment card
04 Apr 2018
Contact us 03 444 111 306 (Note this is not a Bracknell Area Code)
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This Week In Focus
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12th December 2018 by Manager in This Week In Focus
Relationship Breakdown
New Year is the time when Relate receive the most phone calls from people looking for information & advice about how to manage relationship issues. It appears that the strain of spending Christmas with family can be a break point for many people, possibly fuelled by high expectations of the festive season and, for some, […]
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6th December 2018 by Manager in This Week In Focus
Extra Help if you Can’t Pay All Your Rent
Have you heard about Discretionary Housing Payments (DHP)? If you are already receiving Housing Benefit (HB) or Universal Credit (UC) with a housing cost element for rental costs, and you can’t manage to pay your rent due to hardship or because of Welfare reform (for instance if you’ve moved onto UC from other benefits) then […]
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29th November 2018 by Manager in This Week In Focus
Buying Online from a Business or Trader
Last week was National Consumer week (NCW). This year the focus was on your rights when you buy online from an online market place, which we posted about last week. This week we will look at your rights if you buy from an online business Your rights when you buy online are better than when […]
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20th November 2018 by Manager in This Week In Focus
National Consumer Week
Week beginning Monday 26th November 2018 is National Consumer week (NCW). This year the focus is on your rights when you buy from an online marketplace business. For example, from eBay, etsy, Facebook Marketplace or Gumtree. What are online marketplaces? In brief, they’re a place for individuals, or small traders, to sell items online directly […]
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20th November 2018 by Manager in This Week In Focus
Help and Support for Carers
Are you caring for someone who is sick or disabled or an older person who can no longer cope without help? Are you struggling with the caring or the financial consequences? There is help and support available in a range from practical help to benefits. What is a carer? A person who helps someone with […]
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7th November 2018 by Manager in This Week In Focus
Help with Health Costs – Part Two
Last week we looked at help with NHS Prescription costs. Although the NHS is “free at the point of contact” there are some other things which incur charges. What other health costs can you get help with? Dental charges; sight tests; vouchers towards the cost of glasses and contact lenses; travel costs to and from […]
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1st November 2018 by Manager in This Week In Focus
Help with Health Costs – Prescription charges
NHS prescription charges are now £8.80 per item. If you have long-term condition or any health issue which requires 2 or more prescriptions per month, the cost can be prohibitive. But there are many people who are eligible for free prescriptions and there are ways of reducing the overall cost if you need 2 or […]
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17th October 2018 by Manager in This Week In Focus
Disability – Reasonable Adjustments at Work
This is the third and last in this current series of postings about employment issues. This week we are looking at the statutory duty of employers to make “reasonable adjustments” under the Equality Act 2010 (EA) to enable people with disabilities or health conditions to either start work or to stay in work. What is […]
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17th October 2018 by Manager in This Week In Focus
Employment Discrimination
Are you being treated unfairly at work? Have you considered that this might be due to discrimination? It’s only unlawful discrimination if you’re treated unfairly because of one or more protected characteristics as defined by the Equality Act. These are: age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; […]
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11th October 2018 by Manager in This Week In Focus
Problems at work
Are you unhappy at work? Do you feel you may be being bullied or harassed? Are you disabled? Do you feel you may be being discriminated against? Or maybe you are absent through sickness, possibly due to stress from your work situation? Some of these issues will be explored in more detail in future postings, […]
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