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Big Energy Savings Week 2019
08 Jan 2019
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Distance selling - fraudulent use of your payment card
04 Apr 2018
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Mobile multiplicity
04 Apr 2018
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This Week In Focus
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10th September 2018 by Manager in This Week In Focus
Personal Independence Payment (PIP) – mobility component.
PIP mobility component has two parts to it, called “activities”. One relates to standing and walking, called “moving around”, which is relatively straightforward. The other is called “planning and following journeys”. This became fraught with difficulty for many applying for the first time or being reassessed, either when transferring from DLA or because their current PIP […]
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3rd September 2018 by Manager in This Week In Focus
Free School Meals
Children will be returning to school this week. It isn’t always clear which children are eligible for free school meals. In the first instance, ALL children of “infant school age” – that is those in Reception, Year One and Year Two, will be provided with free school meals. This can be worth as much as […]
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27th August 2018 by Manager in This Week In Focus
Challenging a benefit decision – Mandatory reconsiderations and Appeals.
Clients often come to Citizens Advice when their benefit claim is turned down or has been changed. Often this is for disability benefits such as PIP, DLA or Employment and Support Allowance, but it could be for another benefit such as Job Seekers Allowance, Attendance Allowance, Carers Allowance, Universal Credit and many more – for […]
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20th August 2018 by Manager in This Week In Focus
EU Citizens status in the UK after June 2021
Since the UK decided to leave the European Union many EU citizens and their families have felt unsettled and anxious about their status in the UK once BREXIT happens. In June of this year, the UK government announced the way forward for EU citizens who want to remain in the UK after June 2021. NOTE: […]
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14th August 2018 by Manager in This Week In Focus
Smart Meters
During July there was news coverage about Smart Meters and if (and how much) consumers will save if they have one installed. The Government intention is to replace old-style meters for gas & electricity with “smart” ones in every home in the country by 2020. It now appears that this target will be missed. But […]
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6th August 2018 by Manager in This Week In Focus
Credit card refunds (Part 2)
Debit card refunds and other Section 75 exceptions. Last week we talked about how to get a refund if you’d paid by credit card and it cost more than £100. What if it cost less than £100 or you paid by debit card Can you still get a refund? Well, the answer is yes, but […]
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30th July 2018 by Manager in This Week In Focus
Credit card refunds
A common consumer query is how to get your money back when goods or services aren’t delivered or not as agreed. In addition, goods may be faulty, not as described or the seller has gone out of business. Usually, in the first instance, you would go back to the seller (or service provider) to get […]
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23rd July 2018 by Manager in This Week In Focus
Income Tax – Marriage allowance.
Did you know that if you are married or in a civil partnership you can pass some of your tax personal allowance to your partner? In 2017 it was reported that 2 million couples were failing to claim Marriage allowance. In April 2015 it became possible to transfer part of your personal tax allowance to […]
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16th July 2018 by Manager in This Week In Focus
Assured Shorthold Tenancies – end of a fixed term
If you rent privately, and you are not renting a room in your landlord’s home, your tenancy agreement is most likely to be an Assured Shorthold Tenancy (AST). These are usually for a fixed term of 6 months or one year. It is important for both tenants and landlords to make sure the terms of […]
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9th July 2018 by Manager in This Week In Focus
Assured Shorthold Tenancies – at the beginning
Most private tenants start a tenancy with a fixed term assured shorthold tenancy (AST) of 6 months or one year. You have an AST if: you don’t share any accommodation with your landlord and your tenancy started after 28th February 1997. You won’t have an AST if your rent is over £100,000 per annum or […]
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