Campaigning - Read our blogs
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Big Energy Savings Week 2020
22 Jan 2020
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Big Energy Savings Week 2019
08 Jan 2019
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Distance selling - fraudulent use of your payment card
04 Apr 2018
Contact us 03 444 111 306 (Note this is not a Bracknell Area Code)
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This Week In Focus
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11th April 2019 by Manager in This Week In Focus
Disrepair in Social Housing
What are your landlord’s responsibilities? They are responsible for most major repairs such as walls, the roof, windows and doors. Plumbed in bathroom and kitchen items are covered as is the heating and hot water. They are also responsible for the safety of gas & electrical appliances. Damp is another issue – it is not […]
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22nd March 2019 by Manager in This Week In Focus
Problems with Holidays – Part Two
Something went wrong: When people go on holiday they often have the expectation that it will all be “perfect”. Unfortunately, life, and holidays, aren’t always like that. Is your holiday problem a minor “blip” or something major? Is it worth the time and effort of pursuing a claim which has the potential to ruin a […]
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21st March 2019 by Manager in This Week In Focus
Managing Debt
Are you having trouble paying your household bills, credit cards and paying for food? Remember it is very important to make sure that you pay your priority bills first. Priority debts are ones where serious action can be taken against a person if the debt is not paid, such as losing your home, being disconnected from […]
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14th March 2019 by Manager in This Week In Focus
Problems with Holidays – Part One
Cancellation: You’ve booked a package holiday, but you have to cancel. What are your rights? This will depend on the reasons for cancelling as well as the terms and conditions of the holiday company. If it is because you can no longer go, it is likely that there will be a cancellation fee. If it […]
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7th March 2019 by Manager in This Week In Focus
Coercive Control and Emotional Abuse
Coercive control became a criminal offence in 2015 and involves an act or a pattern of acts of assault, threats, humiliation and intimidation or other abuse by a perpetrator that is used to harm, punish or frighten their victim. Both men and women can be victims of coercive control. Although many people associate domestic abuse […]
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28th February 2019 by Manager in This Week In Focus
Money Unclaimed by Pensioners
Are you of pension age? Are you struggling to pay your bills with just your state pension? There are several benefits which you could be eligible for! NOTE: pension age will be 65 years and 3 months by April 2019. Firstly, you may qualify for Guaranteed Pension Credit (GPC): for a single person this would […]
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22nd February 2019 by Manager in This Week In Focus
Time off work in an emergency – weather or caring related
Recently some people have been unable to travel to their work place due to snow fall. Or, because their child’s school or caring arrangements have broken down (due to weather, illness or other unexpected event), they have had to take a day off work to look after their child. A frequently asked question is: Will […]
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14th February 2019 by Manager in This Week In Focus
Discrimination if you are Lesbian, Bisexual, Gay or Transgender
February is LGBT history month. The overall aim of LGBT History month is to promote equality and diversity for the benefit of the public. For many years LGBT people hid their orientation from others to protect themselves. There are several useful websites which can provide links to help lines for any questions you may have […]
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8th February 2019 by Manager in This Week In Focus
Parking tickets and clamping – appealing UNFAIR tickets.
Have you received a Penalty Charge Notice – or a Parking Charge Notice? Both have black writing on a yellow background and appear to able to take the same measures to get you to pay up. Official council parking fines are called ‘Penalty Charge Notices’, yet private parking tickets – “Parking Charge Notices” – from […]
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